Knee Rescue Policy

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Background: Knee Rescue is a fully digital knee rehab platform designed to help individuals who are experiencing knee pain recover and get back to health

Services: Those who participate in the Knee Rescue platform will receive daily individualized exercise programming through TrueCoach app, weekly progress check ins via WhatsApp messenger, and 24/7 messenger support via WhatsApp messenger. 

Release of Liability: I do hereby waive, release and forever discharge and promise to hold harmless Knee Rescue and its coaches from any and all responsibility, liability, costs and expenses, including injuries or damages, whether foreseeable or not, resulting from my participation in any activities, trainings, programs, or products designed or offered by Knee Rescue. I do also hereby release Knee Rescue and its coaches from any responsibility or liability for any injury, damage or disorder (physical, metabolic, or otherwise) to myself, or in any way arising out of or connected with my participation in any activities, trainings, programs, or products, whether foreseeable or not, with Knee Rescue.

No Medical Care or Advice Is Being Given: I acknowledge that the information provided in the services listed above including exercise, education, nutrition education, and mindset education is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment, or recommendations of any kind by Knee Rescue. Knee Rescue provides health and lifestyle information and education for general information purposes only. All information provided by Knee Rescue, or in connection with any communications supported by Knee Rescue, is intended to be for general information purposes only, and is in no way intended to create a provider-patient relationship as defined by state or federal law. 

Knee Rescue does not recommend or endorse any specific tests, physicians, medications, products, or procedures. You acknowledge that your reliance on any information received through solely at your own risk and you assume full responsibility for all risks associated herewith. 

This is NOT Physical Therapy or Medical Treatment. I acknowledge that Knee Rescue has Physical Therapists and Athletic Trainers on staff and they are not using their license to provide this service. 

Fee: The Fee for the Knee Rescue platform is variable depending on length of commitment and subscription type. All pricing inquiries can be directed toward Tim via messenger. Once subscription fees are agreed upon, initial payment is due prior to the start of the Knee Rescue platform. All payments are made through Stripe and all payments are paid in US Dollars (USD). 

After the contractually agreed upon commitment is over, the Client can choose to continue to work with the Coach, or can discontinue their working relationship. 

Refund Policy: With the exception of the “Guarantee Policy” seen below, no refunds are provided for the service mentioned above. If someone wants to cancel their membership before the end of the program, no refund will be provided. 

Guarantee Policy: If the client is not happy with the service being provided after the first week (within 7 days of signing contract) then the client will be refunded full payment. 

Client Testimony/Photo Authorization and Release Agreement: I understand my testimony, made on behalf of services received from Knee Rescue, may be used in connection with publicizing and promoting Knee Rescue. I authorize Knee Rescue to use my name, photograph, brief biographical information and testimonial. I grant Knee Rescue and its representatives and employees the right to use my name, photograph, brief biographical information and the testimonial in various marketing initiatives. I understand that this information may be used in various mediums for such purposes as publicity, illustration, advertising and Web content. I authorize Knee Rescue to copyright, use and publish these materials in both print and electronic formats. In addition, I waive any right to inspect or approve the finished product wherein my likeness or my testimony appears. I agree that I will make no monetary or other claim against Knee Rescue for the use of my name, photograph, brief biographical information and testimonial. 

Entire Agreement: This Agreement constitutes the entire agreement between the parties and all prior and contemporaneous conversations, negotiations, possible and alleged agreements, and representations, covenants, and warranties, express or implied, oral or written, with respect to the subject matter hereof, are waived, merged herein and superseded hereby. There are no other agreements, representations, covenants or warranties not set forth herein. The terms of this Agreement may not be contradicted by evidence of any prior or contemporaneous agreement. The parties further intend and agree that this Agreement constitutes the complete and exclusive statement of its terms and that no extrinsic evidence whatsoever may be introduced in any judicial or arbitration proceeding, if any, involving this Agreement. No part of this Agreement may be amended or modified in any way unless such amendment or modification is expressed in a writing signed by all parties to this Agreement. 

Amendment: No Amendment of this Agreement shall be effective unless embodied in a written instrument executed by all of the parties. 

Governing Law: The parties and signatories to this Agreement agree that the laws of the State of New Jersey shall apply to any question or issue raised by this Agreement, without regard to conflict of law principles. 

Contact Information: Email: kneerescue@gmail.com IG: @knee_rescue FB: @kneerescuerehab